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	<title>Marshall Clark &#187; Analytics</title>
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		<title>Making Friends and Spreading Memes</title>
		<link>http://www.marshallclark.net/making-friends-spreading-memes/</link>
		<comments>http://www.marshallclark.net/making-friends-spreading-memes/#comments</comments>
		<pubDate>Tue, 22 Dec 2009 00:46:07 +0000</pubDate>
		<dc:creator>marshallclark</dc:creator>
				<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[New Media]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Tutorials]]></category>

		<guid isPermaLink="false">http://www.marshallclark.net/?p=69</guid>
		<description><![CDATA[A Case Study on Social Media Publishing &#38; Analysis
Marshall Clark – Head of Search, Organic
As a follow-up to my earlier ‘Futurecasting Social Search’ presentation at the 2008 Search Insider Summit; in Summer 2009 I wrote an article for the Organic blog &#8216;ThreeMinds&#8217; titled ‘Docs are Old School, Why We Need PageRank for People’.
The central idea [...]]]></description>
			<content:encoded><![CDATA[<p><strong>A Case Study on Social Media Publishing &amp; Analysis</strong><br />
Marshall Clark – Head of Search, Organic</p>
<p class="alignleft"><em></em>As a follow-up to my earlier ‘<a title="Futurecasting Social Search" href="http://www.marshallclark.net/the-future-of-social-search/" target="_blank">Futurecasting Social Search</a>’ presentation at the 2008 Search Insider Summit; in Summer 2009 I wrote an article for the Organic blog &#8216;ThreeMinds&#8217; titled ‘<a title="Docs are old school we need pagerank for people" href="http://bit.ly/128U9V" target="_blank">Docs are Old School, Why We Need PageRank for People</a>’.</p>
<p class="alignleft">The central idea was that Google’s PageRank algorithm was becoming obsolete by continuing to assign reputation to web documents/URLs at a time when the web is moving to syndication and distributed content.  The article also outlined a novel solution to the problem by assigning reputation to content authors via a system integrating Social Graph data, OpenID, and existing search ranking strategies.</p>
<p class="alignleft">Following publication I launched a campaign promoting the article through a variety of social media channels &#8211; the following case study documents results and learnings from this campaign.</p>
<p class="alignleft"><span style="text-decoration: underline;">The Results</span><br />
The promotion campaign for the ‘PageRank for People’ article was a success.  Shortly after publication on ThreeMinds the article went viral on Twitter, spreading rapidly through the search and technology communities.  The article was commented and retweeted by several tech luminaries including:</p>
<ul>
<li><a title="Dave Winer" href="http://en.wikipedia.org/wiki/Dave_Winer" target="_blank">Dave Winer</a> – Creator of RSS</li>
</ul>
<ul>
<li><a title="Tim O'Reilly" href="http://en.wikipedia.org/wiki/Tim_O%27Reilly" target="_blank">Tim O’Reilly</a> – Founder of O’Reilly Media &amp; originator of term “Web 2.0”</li>
</ul>
<ul>
<li><a title="John Battelle" href="http://en.wikipedia.org/wiki/John_Battelle" target="_blank">John Battelle</a> – Author of the book “The Search”</li>
</ul>
<ul>
<li><a title="Leo Laporte" href="http://en.wikipedia.org/wiki/Leo_Laporte" target="_blank">Leo Laporte</a> – Founder of TWiT.tv Network &amp; popular tech commentator</li>
</ul>
<p><img class="alignright size-large wp-image-68" title="PageRank for People ReTweets" src="http://www.marshallclark.net/wp-content/uploads/2009/12/tweets-415x1024.png" alt="PageRank for People ReTweets" width="291" height="717" />
</p>
<p class="alignleft">Analysis of traffic patterns showed a clear pattern of trickle-down content distribution/syndication originating from each of these Twitter Influencers.</p>
<p><img class="alignleft size-large wp-image-75" title="ThreeMinds Stats" src="http://www.marshallclark.net/wp-content/uploads/2009/12/totalstatsredact-1024x970.png" alt="ThreeMinds Stats" width="607" height="575" /></p>
<p class="alignleft">ThreeMinds  is one of the most highly visited blogs in the advertising agency world.  Despite an already large volume of baseline traffic, the &#8216;PageRank for People&#8217; article generated a huge boost in traffic to the ThreeMinds site, increasing total site traffic by more than 60% during one two-week period.  The graph below shows total traffic to ThreeMinds for the last year with the two spikes on the right illustrating PRP traffic.  Additional reports show the article was the #1 viewed article for the last year and one of the most popular posts ever published on ThreeMinds.</p>
<p><img class="alignleft size-large wp-image-79" title="Yearly Traffic Uptick" src="http://www.marshallclark.net/wp-content/uploads/2009/12/yearlyuptickredact-1024x847.png" alt="Yearly Traffic Uptick" width="607" height="550" /></p>
<p class="alignleft">Traffic sources for the article were unusual as nearly all of the traffic for the post came direct from Social Media (85%+). ThreeMinds posts typically get a fairly even distribution between Direct, Referral, Search, &amp; Social Media sources.</p>
<p><img class="alignleft size-large wp-image-77" title="Social Media Stats" src="http://www.marshallclark.net/wp-content/uploads/2009/12/socialredact-1024x1001.png" alt="Social Media Stats" width="607" height="575" /></p>
<p class="alignleft"><span style="text-decoration: underline;">Learnings</span><br />
In preparation for promoting the article, I talked with several top Twitter and Social Media experts to learn how to best increase the chances of having my post picked up.</p>
<div class="alignleft">
<p>Some of the things I learned:<br />
1.	Make sure your article has a name that is both catchy and descriptive.  Catchy to grab people’s attention, and descriptive to let them know what they’ll get when they click-through.</p>
<p>2.	Build a sound bite into your title, a ‘meme’, something that people can borrow, repurpose, and pass along but will still connect back to your original content.  Ex: “PageRank for People”.</p>
<p>3.	For Twitter, keep your original tweet well below the 140-character limit.  This encourages users to retweet your content, since ‘Retweeters’ (yes &#8211; seriously  :/ ) can add their own comments and still be below the character limit.</p>
<p>4.	Use Bit.ly to shorten your article URL.  This allows additional room for content and Bit.ly also provides some great analytics tools for tracking traffic to your post.</p></div>
<div class="alignleft">
<p>Other things I found as the project progressed:<br />
1.	When people retweet your content, the first thing most do is snip out your Bit.ly link and replace it with their own shortened URL link.  This link still points to your same destination URL, so you still get the traffic.  I’m guessing they do this to track how much traffic they send. In many cases they replaced my original Bit.ly link with their own Bit.ly link. – Fortunately Bit.ly allows you to view aggregate data for all Bit.ly links pointing to your destination URL, whether you own them or not.  Smart.</p>
<p>2.	On Twitter, Influencers are everything.  Several times during the project I thought I had reached a traffic plateau, only to have a new Influencer retweet the link and deliver a new, higher traffic spike.  What’s more, these traffic spikes and the prominence of the Twitterers responsible for them, tended to increase over time.  This seemed to point to a hierarchical web of connections, one where influential people follow other, more influential people.  Seems like with a good connection mapping program and a database of related topics, this could become something very useful for PR firms.</p>
<p>3.	Your content will live everywhere, including some places you wish it didn’t.  Several bloggers ‘borrowed’ the content of the article as the basis for a blog post, many giving little to no attribution.  While there’s not much that you can do to stop this, I found that friendly comment on the blog, building on their ideas and linking back to the original article was usually permitted.  In one case this even led to a productive conversation on how my original idea could be improved.</p></div>
<div class="alignleft">
<p><span style="text-decoration: underline;">Conclusions</span><br />
1.	Twitter has great potential as a PR/Marketing tool, provided you can get Influencers to pick up your story.</p>
<p>2.	Your content will be mashed-up multiple ways and spread across the web.  Make sure your core concepts are tightly connected and contain at least one ‘meme-like’ component so you keep credit for your concept.  See <a title="Cornell Meme-Tracking Study" href="http://www.cs.cornell.edu/home/kleinber/kdd09-quotes.pdf" target="_blank">Meme-tracking and the Dynamics of the News Cycle</a> for an analytical perspective on why this is important.</p>
<p>3.	Keep your concepts short and memorable.  This encourages distribution and commentary while reducing the effects of dilution, misinterpretation, and short attention spans.</p>
<p>If you have questions on anything presented in this case study please feel free to ping me on Twitter.  I&#8217;m always happy to discuss.</p></div>
<div class="alignleft">
<p><strong>Marshall Clark</strong><br />
Head of  Search | Organic, Inc. | 555 Market St., 4th Floor | San Francisco, CA 94105<br />
<a title="Twitter - Marshall Clark" href="http://twitter.com/marshallclark" target="_blank">@marshallclark</a></div></p>
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		<title>Project Apollo: Old Media is Watching</title>
		<link>http://www.marshallclark.net/project-apollo-old-media-is-watching/</link>
		<comments>http://www.marshallclark.net/project-apollo-old-media-is-watching/#comments</comments>
		<pubDate>Mon, 02 Apr 2007 18:44:06 +0000</pubDate>
		<dc:creator>marshallclark</dc:creator>
				<category><![CDATA[Analytics]]></category>

		<guid isPermaLink="false">http://www.marshallclark.net/?p=8</guid>
		<description><![CDATA[Project Apollo is a cross-platform analytics program being developed by Proctor &#038; Gamble with Arbitron and Nielsen that will track all aspects of customers' advertising consumption and product purchasing behavior. Apollo is the response to mainstream media's difficulty tracking advertising effectiveness in an increasingly fragmented world of podcasts, satellite TV, time-shifted content, and decentralized user-generated media.While no doubt useful to large advertisers, the almost omniscient level of data delivered by Apollo is concerning and has considerable privacy implications should its use ever become widespread.]]></description>
			<content:encoded><![CDATA[<p><img style="float: left" alt="Project Apollo" id="image7" title="Project Apollo" src="http://www.marshallclark.net/wp-content/uploads/2007/04/project-apollo.gif" /><a target="_blank" href="http://us.acnielsen.com/pubs/2004_q4_ci_media.shtml">Project Apollo</a> is a cross-platform analytics program being developed by Proctor &#038; Gamble with <a target="_blank" href="http://www.arbitron.com">Arbitron </a>and <a target="_blank" href="http://www.nielsen.com/">Nielsen</a> that will track all aspects of customers&#8217; advertising consumption and  product purchasing behavior.  Apollo is the response to mainstream media&#8217;s difficulty tracking advertising effectiveness in an increasingly fragmented world of podcasts, satellite TV, time-shifted content, and decentralized user-generated media.While no doubt useful to large advertisers, the almost omniscient level of data delivered by Apollo is concerning and has considerable privacy implications should its use ever become widespread.</p>
<p>Project Apollo aims to provide &#8220;a day in the life&#8221; of an average media user.<code><span id="more-8"></span></code></p>
<p style="margin-top: 0pt; margin-bottom: 0pt">&#8221; Here&#8217;s an example of what Project Apollo might capture and aggregate in “a day in the life” of a health conscious, Visa- and MasterCard-toting married woman, age 41, with a 13-year-old daughter who lives a hectic life, eats out four to six times a week and places a premium on convenience. Our Mom hears a drive-time radio commercial for McDonald&#8217;s in the morning and swings by for a late lunch with her daughter the same day.</p>
<p>While watching television with the family that evening, a commercial for the Navigator airs, prompting a weekend visit to the Lincoln showroom by our couple the following Saturday. With Apollo, the connection from exposure to action will be clear, direct and measurable, informed by a robust collection of rich consumer profiles contributed by panel members.&#8221;</p>
<p style="margin-top: 0pt; margin-bottom: 0pt">Note that all of the media sources listed are broadcast sources.  Collecting accurate data from this many distinct broadcast sources is next to impossible using current technology.   How do you track in-car radio use?  What about the TV ad that was playing in the doctor&#8217;s waiting room?  These sources don&#8217;t lend themselves to the click-path tracking that&#8217;s so effective on the web.</p>
<p style="margin-top: 0pt; margin-bottom: 0pt">To get around this Arbitron has developed a new piece of audio-tracking hardware that they&#8217;re calling the &#8220;<a target="_blank" href="http://www.arbitron.com/portable_people_meters/home.htm">Portable People Meter</a>&#8220;.   A PPM is provided every person subscribed to Project Apollo, and functions much in the same way Nielsen set-top boxes have been used for decades to track TV usage.  The PPM however is a small pager-sized device that users take with them and it tracks media use by recording special non-audible signals inserted into broadcasts.</p>
<p style="margin-top: 0pt; margin-bottom: 0pt">&#8220;The passive device automatically records the wearer&#8217;s exposure to any medium that has inserted an inaudible code into its audio programming using an Arbitron PPM encoder. When a unique, inaudible code is detected, the PPM registers, records and time-stamps the signal. At day&#8217;s end, the media history is downloaded by a docking station that simultaneously recharges the PPM unit.</p>
<p style="margin-top: 0pt; margin-bottom: 0pt">Portability ensures that all exposures register, from conventional broadcast media to in-store vehicles, from entertainment venues to streaming media, from video games to the Internet.&#8221;</p>
<p style="margin-top: 0pt; margin-bottom: 0pt">From a techie standpoint I&#8217;m fascinated with the amount of data Project Apollo will provide to marketers and being involved in several podcast/videocast productions I&#8217;m excited about the ROI level tracking Apollo will bring to this type of media.  As a privacy conscious media user however, the Big Brother connotations of a nearly omniscient consumer tracking program is pretty worrying and I can&#8217;t help wondering how long it will be before profiling technology like this is put to other more nefarious uses.</p>
<p style="margin-top: 0pt; margin-bottom: 0pt">Initial tests of Project Apollo have already been completed and Arbitron and Nielsen will announce whether or not they will pursue full commercial development sometime in mid 2007.</p>
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